Qualifications
SOFTWARE
ISSUE TRACKING/DOCUMENTATION
Trello, JIRA/Confluence, Azure DevOps, Test Track Pro, Hansoft, Bugzilla
DEVELOPMENT
Perforce, Selenium, Unity, WebDriver, Aspera, Jenkins, Python, Team City, Appium
OFFICE
Slack, Google Workspace, Microsoft 365, Adobe Creative Suites, 3DS Max and Maya, Twitch, Discord
TEST STRATEGY & EXECUTION
Implementated Comprehensive Test Plans
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Functionality & Regressions
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Compliance & Cert
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Performance & Stability
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Multiplayer & Cross-Platform
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Localization & Balance
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Automation & Data Analysis
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Test Plans & Documentation
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Network & Stress Testing
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Smoke, Build Verification
PLATFORMS
XBOX: GDK - Xbox Manager
Series X, Xbox One, 360, Kinect
SONY: SDK - Target Manager
PS5, PS4, PS3, Vita
NINTENDO: SDK - NDI
Switch, WiiU, 3DS,
MOBILE: iOS, Android, Fire OS
VR: Oculus Rift, HTC Vive, PSVR
PC: Steam, MSS, Epic, GoG
SKILLS
- Passion for gaming with a strong player perspective, curious and problem-solving mindset
- Proactive communication, organization, and attention to detail.
- Highly motivated to learn and maintain continuous growth in sync with industry changes.
- Time management, team collaboration and adaptability
- Admin, organization and documentation
LEADERSHIP & TEAM MANAGEMENT
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Mentored junior testers, and provided coaching on best practices and tools.
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Delegated tasks based on tester strengths and project priorities.
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Fostered a collaborative team culture with a focus on trust, ownership and accountability.
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Conducted performance reviews and gave promotion feedback for direct reports.
TECHNICAL QA & TOOLS
DEV LANGUAGES: Python, JQL, SQL, Unity C#, Lua
LANGUAGES: English - Native
Spanish - A2
CUSTOM TOOLS: Partnered with internal tool teams to test, iterate, and improve proprietary utilities.
Resume
Experienced Senior QA Analyst with 12+ years in video game testing, contributing to 20+ AAA and indie titles across PC, mobile, VR, and multiple console generations. Proven leader in Agile/SCRUM environments, skilled in data-driven test strategies, automation tools, and platform compliance. Player-first mindset with deep industry knowledge, with strong analytical skills for risk assessment and test optimization.
Work History
Senior QA Analyst
Panic Button
Austin, TX
June 2020 - 2025
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Led QA efforts on high-profile titles including Skyrim, Starfield, Fallout 4, Forza Horizon 4/5, and Jedi: Fallen Order, overseeing test strategy across PC and all major consoles.
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Built and executed test pipelines for complex projects like Skyrim: 10th Anniversary Edition, managing platform-specific requirements (Steam, Epic, GoG, MS Store).
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Collaborated cross-functionally with Bethesda QA, production, and engineering to resolve critical issues, streamline workflows, and align test priorities.
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Improved testing efficiency using internal automation tools, JIRA dashboards, and data-driven risk assessment to optimize bug triage and coverage.
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Owned compliance and certification testing for AAA titles, proactively identifying TRC/XR issues to reduce submission delays and support smooth live releases.
QA Analyst III
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Led QA efforts across all production stages for Doom Eternal, Torchlight II, and Wolfenstein: Youngblood, collaborating with developers to define test strategies for Xbox Series X/One, PS4/PS5, and Nintendo Switch.
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Designed and executed detailed test cases covering compliance, accessibility, multiplayer stability, performance, latency, localization, and compatibility across console generations.
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Identified root causes of issues through hands-on troubleshooting and provided actionable solutions to developers, contributing to efficient problem resolution and overall game stability.
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Coordinated with remote QA teams to maintain consistent workflows across time zones, ensuring quality and alignment throughout the project lifecycle.
Panic Button
Austin, TX
June 2019 - June 2020
QA Manager
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Built and led the QA department from the ground up for Final Assault (VR), overseeing hiring, training, playtests, and manual testing across multiple VR platforms.
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Developed QA processes and selected tools, collaborating closely with studio founders and developers to align testing with production goals and evolving game design.
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Conducted balance and gameplay testing, ensuring smooth mechanics, fair difficulty, and overall playability through iterative feedback and design updates.
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Acted as the key liaison between QA and development, maintaining up-to-date testing strategies in response to frequent changes in game balance and features.
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Provided actionable feedback to directors and producers, helping prioritize testing efforts and improve studio-wide quality benchmarks.
Phaser Lock Interactive
Austin, TX
Feb. 2018- March 2019
EA Mobile: Red Crow
Austin, TX
Apr 2017 - Nov 2017
QA Analyst II
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Managed daily builds and deployments using Jenkins and Perforce, supporting LiveOps and QA for The Simpsons: Tapped Out across Android, iOS, macOS, and Fire OS.
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Led the Baton Rouge QA team, creating test plans, logging bugs, and ensuring thorough, on-time testing for regular content updates and patches.
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Collaborated with internal teams and Fox to uphold quality standards for a highly protected IP, adapting quickly to shifting requirements and tight event-driven deadlines.
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Monitored live game performance, proactively identifying and resolving issues to ensure a smooth player experience during updates and events.
Lead QA Analyst
InMotion Software
Austin, TX
June 2016 - April 2017
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Led QA testing for mobile UX/UI projects, including HEB’s mobile app, focusing on design/functionality issues and seamless user experience.
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Collaborated directly with stakeholders in an Agile/Scrum environment, defining scope, authoring test cases, setting milestones, and delivering client-facing reports.
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Tested cross-platform functionality for projects like REEF Education, ensuring stable communication between external hardware and web/mobile interfaces.
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Coordinated onsite QA planning at HEB Headquarters, aligning test scope and responsibilities with internal teams to ensure project clarity and coverage.
QA Analyst I
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Owned multiplayer QA for “Demons” mode in Doom, leading testing on matchmaking, latency, server stability, and organizing internal studio-wide playtests.
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Focused on gameplay parity and timing in Call of Duty: Modern Warfare Remastered, ensuring accuracy to the original game across multiplayer systems.
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Identified high-impact bugs and exploits through detailed multiplayer testing and triage, contributing to improved balance and player experience.
Certain Affinity
Austin, TX
Sep 2015 - April 2016
QA Tester
KingsIsle Entertainment
Austin, TX
Apr 2014 - May 2015
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Tested Wizard101 and Pirate101 for release readiness, with a strong focus on COPPA compliance, chat filters, and child safety standards.
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Streamlined testing with Lua scripting and automation tools, improving efficiency for character progression, smoke tests, and sanity checks.
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Collaborated with developers to debug and reproduce complex issues, adapting test plans to evolving gameplay and compliance needs.
QA Tester
Pole to Win
Austin, TX
July 2013 - Apr 2014
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Provided QA and tech support for major console titles, including GTA Online, Tekken 6, The Walking Dead, and Zumba: World Party, with a focus on regression and late-stage testing across platforms like Kinect and WiiU.
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Specialized in manual testing and feature ownership, developing deep familiarity with assigned systems and executing detailed test passes.
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Utilized tools like JIRA, Hansoft, and Trello to log, organize, and prioritize bugs throughout various production phases.
CREDITS
